What are my new dates for Aladdin?
All existing bookings have been migrated to the new performance schedule for 2021-2022. The new dates can be found at the bottom of this page.
Do I have the same seats as I booked for 2020 Aladdin?
Yes, you have been allocated the exact same seats you originally booked.
When will I hear from the Box Office about my new dates?
All bookers that we have an email address for have been emailed. If we do not have an email address for you, then we will have attempted to contact you by either phone or letter. Our small team are working as quickly as we can in unusual circumstances. If you have tickets booked and you have not yet heard from us please contact us by emailing boxoffice@coliseum.org.uk
Can I contact the Box Office team?
If you need to speak to a member of the team please email boxoffice@coliseum.org.uk and we will reply as soon as we can. Our Box Office staff are currently working from home, so you cannot contact them via phone or by visiting the Coliseum. We will make an announcement on social media when our Box Office reopens – we don’t yet know when that will be.
I don’t want to come to Aladdin anymore, what are my options?
You can either:
The Coliseum, like many theatres that have been forced to cancel performances, is a charity; and whilst you are entitled to a refund, we would ask, if you can, to consider one of the other options outlined above which will really help enable us to continue to make great theatre in Oldham as soon as we’re able. Your support is more vital than ever during this uncertain time; it will help to ensure not only the Coliseum’s financial sustainability, but also that of the artists, creatives and theatre makers we support.
If I am unable to attend the new date and time I’ve been given, can I move my tickets to another date?
Yes. You can contact Box Office via email on boxoffice@coliseum.org.uk and they can help you move your tickets to another date, subject to availability.
Alternatively, we will announce on our social media when our Box Office and phone lines re-open, so you can wait until then.
Please note, if you are moving to a different performance of Aladdin we cannot guarantee you the same seats you currently have, and some performances may be a different price to the tickets you currently have (we have not increased prices, but we operate Saver, Standard and Peak performances of panto – it may be the performance you’re now attending falls into a different category).
I had reserved tickets for Aladdin, has my reservation been moved?
Yes, you can find details of your new date below. The new deadline for confirming and paying for reservations in full is 1 October 2021.
I’m not sure yet if I can make the new dates I’ve been given, what can I do?
The deadline to cancel your booking was 1 February 2021. After this date we may not be able to refund you but could transfer your tickets to another performance, subject to availability.
Will I get new tickets?
If you had print at home tickets, we will reissue these in due course.
If you had opted originally to have your tickets posted to you, these will be valid for the new dates.
If you had opted to collect your tickets, you will be able to collect your new tickets before the new dates.
I booked using gift vouchers or account credit, can I get my money back?
We can refund back to a gift voucher or account credit, which can be used for any other show at the Coliseum.
I hadn’t booked for Aladdin this year, can I book for the new 2021-22 dates?
Yes. The new dates for Aladdin are on sale here.
Aladdin: 2021-2022 Performance Schedule (double click image to enlarge)
